See our FAQ's below
If you don’t see an answer to your question listed below or you think others could benefit from another FAQ, please send us an email and we will get it added.
Do you ship out on weekends?
No, not typically.
What payment methods do you accept?
We currently only accept interac email e-transfer as a form of payment. This service is only provided if you have an online banking account. The payment instructions will be provided upon check out. When you finish placing your order an invoice will be provided via email with the instructions required to complete your payment process. Please ensure you copy these details down. If you are missing some information, please contact us at email@example.com with your Order # and we would be glad to assist you.
How do I send an e-transfer?
Visit your online banking, if you require help watch this video
Mobile phone use.
When uploading ID from a mobile device, make sure to turn sideways for the upload button. The button may not be visible when the phone is upright.
How long will it take for my order to be received?
Do you ship to Nunavut?
How much is shipping?
Do you send signature required?
I still need help…what do I do?
What is the policy on lost packages?
For further information, check out our privacy page: